First of all, and to be clear, I was one of those people against tipping. I always tipped because society says I have to, yet I believed servers are working for the restaurants and the owner should pay them enough. They are not my/customers’ employees and you and I shouldn’t be responsible for their income – it is not fair. Also, me being a Quentin Tarantino die hard fan I used to quote Mr. Pink in this opening scene from Reservoir Dogs. Also, did you know that Americans tip at restaurants has rooted in slavery?
Alright, I don’t want to argue about tipping, I tip and so should you; end of story! Here’s a secret about me, this pizza delivery job, is my first ever job in food industry. Yes, I never ever worked in a restaurant, because I dislike it. How did I survived college? Well, I had on-campus and off-campus jobs, but never applied/interested in restaurants/fast food and food business in general.
A year or maybe two years ago when I did Uber, Uber just added tip option to its app. Some folks did tip me even before that option, and I liked it – no shit! Having said all of these, the people who work in food and restaurant business full-time, and they make a living off of tips, should always respect and follow this unwritten law. I mean they should know better, right?
I got this order one rainy night, and when I put the address on my phone I noticed it is IHOP! Again, it was a new customer, but was paid by credit card. Usually when people pay with cards, they have the option to add tips at the time of order or tip when they receive the order at the time of delivery. In this case, they didn’t tip when they ordered, which is perfectly normal.
Long story short, I arrived and called the phone number. I told the guy that I’m outside, and should I walk in from the main entrance or maybe kitchen door? He didn’t know about the order, but I heard someone’s voice who told him that they ordered pizza and he told me that he’ll be out in a second.
I saw him walking out, and I got out of my car, got the pizza out and gave him the receipt to sign. He autographed it and gave it back to me. They had ordered five pizzas and the total was about $35. I was thinking they’d probably tipped me $5. I got back to my car, and looked at signed receipt and my tip was $0.00; I’m not fucking kidding.
I was upset, and I was thinking, they are living off of tips, hence they should know better. I wasn’t late, I was very professional. I’m not sure why they did that, but I wasn’t pleased.